Shipping Policy
At MegaPlatter, selling portal managed by Sri Kirpa Empire EXIM Private Limited, we ensure a smooth and professional shipping experience for our domestic and international customers.
1. Shipping Timelines
- Standard Delivery: Products are shipped and delivered within 1 to 90 days after full payment and proof of payment have been confirmed.
- In-Stock Items: Typically shipped within three business days.
- Customized Orders: Made-to-order items follow timelines provided on the Pro Forma Invoice.
2. Delivery & Tracking
- Goods are handed over to logistics partners as instructed by the buyer.
- We provide tracking details or LR copy upon dispatch.
3. Returns & Exchanges
- We do not accept returns due to the B2B/custom nature of our operations.
- If you receive a defective product, report it within 48 hours with clear evidence (photos/videos).
- Based on our review, we may offer a replacement or credit note. This applies only to manufacturing defects.
- Customized products (including special packaging, colors, or branding) are non-returnable.
4. Refund Policy
- Refunds are not offered under any circumstances.
- Once sold, goods cannot be returned or refunded.
5. Contact Us
For any shipping or order-related queries, reach out to:
MegaPlatter – Global Sourcing Made Simple
📧 connect@megaplatter.net